Joe Jo

Career

Professional Experience

Bloomberg

UX Specialist / NJ / 2017 - Current

Bloomberg L.P. is a privately held financial, software, data, and media company headquartered in Midtown Manhattan, New York City. I am working in Princeton office as a UX specialist innovating user experience on tech stack componentd which are leveraged to build efficient data processing pipelines to serve the best in class quality data into client facing screens of Bloomberg terminal in timely manner.

Mobients

UX Specialist / NYC / 2013 - 2017

Mobients is a boutique UX design shop focusing on mobile user experience consultancy covering wide range of industries such as finance, media, telecom, retails, airlines, and mobile phone manufacturers. I worked on various projects as a UX specialist wearing different hats according to switching business priorities and initiatives, individual contributing designer, project leader, scrum master, and project coordinator.

  • Bloomberg iOS/Android : Revamp global navigation of mobile app
  • Bloomberg iOS/Android : Usability testing and analysis
  • Bloomberg iOS : Establish UX pattern library
  • Bloomberg iOS : Today, News, Alert catcher, Monitor, Radio design
  • Samsung mobile : Killer concepts for senior users
  • Home Depot : Mobile design roadmap and innovation

Samsung Mobile

UX Lead / NJ / 2010 - 2013

Samsung mobile opened an office called MNO(mobile network operator) covering development and design support for US based mobile operators such as Verizon, AT&T, T-Mobile, Sprint and some mid-small operators including MVNOs. MNO NJ office was responsible for UX design compliance for Verizon and Sprint.
I was selected to be dispatched to this office for 3 years with the mission of establishing mobile UX team. I have set up a UX design team of 10 designers in 2013. Goal of this team was to completely take over design initiative and communication with US operators which was accomplished by 2013.

  • HUX(Horizontal User eXperience) design for Verzion
  • Sprint device configuration process support
  • Device launch support for Verizon/Sprint including first LTE phone(Android/Windows mobile)
  • Enhancing English terminologies on Samsung smartphones
  • Process innovation for consolidating user feedback and delivery to HQ
  • Easy UI concept design
  • Incubate innovative concepts and prototype

Samsung Mobile

UX Manager / Seoul / 2007 - 2010

UX design lead for US market.

  • TouchWiz UX platform design
  • UX customization strategy for US carriers
  • Develop design standards for assigning physical keys/buttons on mobile devices
  • Plan and execute user trials/usability testings
  • Art directing on wallpaper offerings(default and selections)

SNU

Researcher / Seoul / 2005 - 2007

Researcher at Human Interface Design lab at Seoul National University(SNU) working on projects funded by corporates and government as doctorate candidate.

  • TouchWiz UX platform design
  • UX customization strategy for US carriers
  • Develop design standards for assigning physical keys/buttons on mobile devices
  • Plan and execute user trials/usability testings
  • Art directing on wallpaper offerings(default and selections)

LG Mobile

UX Designer / Seoul / 2000 - 2005

UX design for Korean domestic, Chinese and US market.

  • Task-force lead of ‘World best LG UI’
  • Design lead of ‘EZ UI’ for Korea, China and US markets
  • Design lead of wifreframing tool with code generation capability cooperating LG Russia softaware lab (‘HIT’ - Human Interface Tool)

Education

School of Visual Arts

Continuing education - color theory, typography, figure drawing

Seoul National University

Human Interface Design lab / Ph.D

Pohang Institute of Science and Technology

Human Information Systems lab / MS
Industrial Engineering department / BS

Skills

Design/Process

Information architecture
Wireframing
Rapid prototyping
User research
Usability testing
Statistic anaylsis
Agile development
Lean UX

Software

Adobe Indesign
Adobe Illustrator
Adobe Photoshop
Balsamiq
html/css/javascript
Invision
Microsoft Office
Microsoft Visio
Omnigraffle / Omniplan
Proto.io
Python
R Programming
Sketch
SQL

Patents

US Patents

US20050136953A1 user interface for creating multimedia message of mobile communication terminal and method thereof
USD587721 video image display for portable phone
US20100178947A1 message service support method and portable device using the same
US20100205538A1 method of providing a user interface for a mobile terminal

Korean Patents

KR20020080775A mobile station having menu icon and confirm method of message using the same
KR20030032548A call receiving method for mobile communication device
KR20030092162A auto conversion method for character string of mobile communication terminal
KR20040053998A data searching method for mobile communication device
KR20040058719A character input method for mobile communication device
KR20050061168A multimedia message make method of the mobile communication device
KR20060054564A long key press displaying method of the mobile communication terminal
KR20060118821A method and system of executing application and computer-readable media … program using pointing device
KR20020080761A method for outputting menu, and terminal for the same
KR20060128573A diagonal manu navigation method and apparatus of mobile communication station
KR20070048476A a method and apparatus of offering effective sound for mobile station